Privacy Policy - Turningstone Immigration Consulting

Privacy Policy

Turningstone Immigration Consulting Inc. (“Turningstone”) is committed to protecting the privacy of individuals who visit our website (“Visitors”) and individuals who use our services. (“Users”) (collectively “you” or “your”). This Privacy Policy applies to data provided on or through our website The use of information collected shall be limited to the purposes of providing the Services for which the User or Client has engaged with us. Privacy Principals We follow these principles in order to protect your privacy:

  • we do not collect any more Personal Information than is necessary to provide the Services;
  • we only use your Personal Information for the purposes we specify in this Privacy Policy unless you agree otherwise;
  • we do not keep your Personal Information if it is no longer needed; and
  • other than as we specify in this Privacy Policy, we do not share your Personal Information with third parties.

What Information Do We Collect?
When a Visitor contacts us and/or requests information about our services, we will collect the Visitor’s email address and other contact information so that we may fulfill the Visitor’s request.

How Do We Use Your Information?
We use, including Personal Information, provided by you to provide the Services and for business purposes such as providing advice and being compliant with ICCRC regulations. Turningstone will not share your Personal Information, or otherwise, make your Personal Information available to any other parties. We will not sell, rent, or exchange your Personal Information with any third parties. Turningstone will share your information, including Personal Information, in order to respond to investigations, court orders, and legal processes, or to investigate, prevent or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the physical safety of any person, violations of Turningstone Terms of Service, or as otherwise required by law. If Turningstone is required by law or an order of a court of competent jurisdiction to disclose your information, Turningstone will promptly notify you of this requirement so that you may seek a protective order or other appropriate relief. If Turningstone is involved in a merger, acquisition, or sale of all or a portion of its assets, your Personal Information may be transferred to the acquiring person or entity and you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.

How Do We Protect Your Information?
All of your Personal Information remains private and confidential. The security of your Personal Information is important to us. We follow generally accepted standards to protect Personal Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, however, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, the Turningstone web application owned and operated by Turningstone, or the services offered by Turningstone through the website and apps, please contact us using the contact information below. Any suspicious activity regarding your account, including automated messages or calls from parties you cannot identify, should be reported to your site administrator and Turningstone using the contact information below.

Retention of Personal Information.
Notwithstanding anything in this Privacy Policy to the contrary, we will retain your information for as long as your account is active or as needed to provide you with the Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Turningstone uses a technology called “cookies” to store session information. A cookie is a small amount of data, which often includes an anonymous unique identifier, which is sent to your browser from a website’s computer and stored on your computer’s hard drive. We use both session ID cookies which are non-persistent cookies. A session ID cookie expires when you close your browser. We use Session Cookies to track your Login status. This cookie is only ever transmitted over HTTPS. Click here for more information on cookies, including how to disable them. If you disable cookies, you cannot use our Turningstone Cloud Service. We gather certain information automatically and store it in log files against each Turningstone Cloud Instance. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and PC Name. We use this information, for logging purposes and detecting unauthorized access to the account and auditing purposes.

Third Parties Services
We use third-party services, like payment providers, and banking institutions. Your personal information may be collected, transferred to, and stored by us. We will use reasonable means to ensure that personal information is protected regardless of where your personal information may be located. We may transfer personal information to non-affiliated third parties in providing the services, such as IT and system administration and hosting, research and analytics, marketing, account management, technical operations, credit card processing and email service providers to send out emails on our behalf, pursuant to agreements that prohibit the third parties from using or disclosing the personal information other than for the purpose of processing and which impose security safeguards appropriate to the sensitivity of the information. Our contracted service providers whose names, addresses and contact information are reproduced below.

We accept no liability for any loss (whether direct or indirect, for loss of business, revenue or profits, wasted expenditure, corruption or destruction of data or for any other indirect or consequential loss whatsoever) arising from your use of the Website and we hereby exclude any such liability, whether in contract, tort (including for negligence) or otherwise. We hereby exclude all representations, warranties and conditions relating to the Website and your use of it to the maximum extent permitted by law. You agree to indemnify us and keep us indemnified against all costs, expenses, claims, losses, liabilities or proceedings arising from use or misuse by you of the Website. You must notify us immediately if anyone makes or threatens to make any claim against you relating to your use of the Website.

We cannot ensure the privacy and confidentiality of any information sent through the internet because e-mail may be vulnerable to interception. As a result, Turningstone Immigration Consulting Inc. is not responsible for any loss or damages you may incur if your information is intercepted and misused. If you would prefer to submit your information by another means, please contact us at

Changes to the Privacy Policy
We reserve the right to amend this Privacy Policy. The changes to this Privacy Policy are posted on this website page and are effective on the date on which they have been posted. We encourage you to review this Privacy Policy from time to time to remain informed about the up-to-date version of this Privacy Policy. Your continued use of this website after implementation of the mentioned changes or amendments to this Privacy Policy is deemed to be your consent to these changes and amendments. If you disagree with any changes to this Privacy Policy, you will need to stop using this website.

Contact Information.
For questions related to this policy

Turningstone Immigration Consulting Inc
14-30 Eglinton Ave, Unit 259,
Mississauga, ONTARIO,
L5R 0C1